LEGAL REFERENCE

Aapke Niji Saloomat ka Talaffuz

pdf 2go par aap ka har tafseelat aur har lEN-den ek sakhti se surakshit mazhar ke tahat rahtey hain. Hamara privacy policy saf taur par batata hai ke...

End-to-end encryptionLocal data serversAnnual security audits
pdf 2go Aapke Niji Saloomat ka Talaffuz

Hamara Suraksha Approach

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

SAWAL JA MASAIL

Hamse Raabta Karain

Team online

Chat Support

Roze 24 ghante hamara live chat team aapke niji tafseelat se judi har sual ke jawab dene ke liye tayyar hai.

Email Support

[email protected] par email bhejen aur humara security team 48 ghanton mein jawab de ga.

Account Security

Agar aapko apne account mein kisi tarah ka masala nazar aaye, turant hamse raabtaa karain.

BHAROSA AUR SHAMIYANI

Kyun Aap Ko Aap Ka Data Mehfooz Lag Sakta Hai

Encryption Standards

Humara poora platform TLS 1.2 encryption use karta hai. Aapke JazzCash aur Easypaisa payments do-sa-de authentication ke zariye protected hain.

Data Minimization

Hamne sirf woh tafseelat collect ki hain jo aapke account chalane aur paise nikalne ke liye zaroori hain.

No Third-Party Sales

Aapke niji saloomat ko humne kabhi bhi kisi aur company ko farokht nahi kiya. Yeh hamara niyyat nahi hai.

Regular Audits

Har 90 din par hamara security team internal checks kaarta hai. Bahar se auditors bhi certification dete hain.

Incident Response

Agar koi data breach ho sakhe, toh hum 24 ghante mein aap ko inform karain ge aur hum ne uska plan tayyar hai.

Pakistan Legal Framework

Hamara privacy policy Pakistan mein jahan local qanoon ijazat deta hai wahin hamara kaam hai aur hamara policy usay follow karta hai.

Hamara Privacy Approach vs Aam Taraq

Account Protection
JazzCash, Easypaisa, SadaPay aur Raast se aye huey transactions ko humne separate secure ledger mein rakhta hai jo general database se alag hai.
Password Security
Aapke password ko humne bcrypt hash format mein store karte hain, jo matlab plain text mein humara server mein kabhi store nahi hota.
Session Management
Aapka session 30 minit inactivity ke baad automatically logout ho jata hai. Mobile par ye time 15 minit hai.
Data Retention
Account band karne ke baad aapke data ko humne 90 din tak secure rakhte hain phir permanent delete kar diya jata hai.
Access Logs
Har bar jab aap login karte ho, hamne location, device aur time record karte hain. Aap apne account mein ye logs dekh sakte ho.
Two-Factor Authentication
Aapka JazzCash ya Easypaisa number verified hone ke baad humne optional two-factor setup chalu kiya hai.
Withdrawal Verification
Jab aap paise nikalne ka request dale, toh hamne aapko phone par confirmation code bhejte hain.

Aapke Suraksha ke Aham Nishaniyaan

Transparent Logging

Har transaction aur har login attempt hamara audit trail mein record hota hai. Aap apne account settings mein apna complete activity history dekh sakte ho.

Payment Gateway Separation

JazzCash, Easypaisa, SadaPay aur Raast links hamne isolated payment processors se connect kiye hain jo hamara main user database se kabhi connect nahi hote.

Encrypted Backups

Aapke account data ke backups roze encrypted format mein alag location par rakhey jate hain. Isse data loss ka risk zero hai.

Privacy by Design

Jab humne pdf 2go banaya, toh privacy hamara first thought tha, baad mein nahi. Har feature mein encryption aur data minimization built-in hai.

Vendor Compliance

Hamara sab third-party vendors jaise payment processors, hosting providers aur email services sabko same privacy standards follow karne padta hai.

Right to Access

Aap apne complete personal data export kar sakte ho JSON ya CSV format mein. Sirf apna [email protected] par request bhejen.

Privacy Policy ke Barey Mein Puchy Jane Wale Sawal

Nahi. Aapka account number sirf aapke first transaction ke waqt verified hota hai. Baad mein hamne sirf hashed version store karte hain jo reverse mein nahi kiya ja sakta. Aapke actual account number kabhi hamara database mein save nahi hota.

Nahi, kyunki aapka password alag encryption key se protected hai. Email access se account access nahi ho sakta. Dusre login ke liye JazzCash ya Easypaisa verification zaroori hai ya two-factor authentication.

Agar koi material change ho, toh aap ko 30 din pehle email se notify karte hain. Aapko new terms read karne ka waqt milta hai. Agreement mein changes accept nahi karne par aap account band kar sakte ho.

Humara privacy policy porey duniya mein same rahe ga. Lekin jahan local qanoon ilaq mein alag hai, wahan humne local law follow kiya hai. JazzCash, Easypaisa, SadaPay aur Raast supported ilaqon mein available hain.

Aapka niji data band hone ke 90 din baad secure tareeqe se delete kar diya jata hai. Legal requirements ke liye hamne transactions ke records 7 saal tak rakhey hain, lekin personally identifiable information nahi.

Haan, live chat ka poora conversation TLS encryption se protected hai. Baad mein aap apne account mein conversation history dekh sakte ho. Kuch sensitive data automatic masking ke zariye hide hota hai.

Turant [email protected] par email karien ya live chat se support se rabta karien. Hamne immediate action lene ka protocol tayyar hai. 24 ghante mein security team investigate karega aur aapko update de ga.